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Desjardins Online Brokerage

Desjardins Online Brokerage Surviscor Review

Surviscor Assessment

ONLINE EXPERIENCE SERVICE EXPERIENCE MOBILE EXPERIENCE

Below Average Firm

Expect 2-5 days

Below Average Firm

Desjardins Online Brokerage Message

Company Overview

Disnat, a pioneer among discount brokers in Canada, is the online brokerage division of Desjardins Securities ("Valeurs mobilières Desjardins"), which is the brokerage division of the Desjardins Group.

What's New

Desjardins Online Brokerage has introduced several new features over the past year:

  • The Broker@ge 18-30 for young investors wishing to invest in the markets while enjoying exclusive training and benefits.
  • The new Disnat Classic trading platform, which now allows more scalable features such as adaptive display on all screens, a sleek style, clear and practical overviews and easily accessible trade buttons.
  • New Disnat mobile application: This intuitive tool allows users to buy and sell stocks and options and give an easy 24/7 access to your accounts, orders, watch list, market data and Disnat GPS notifications.
  • Extended hour trading on American exchanges
  • Conditional orders

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2018 Brokerage Review 2018 Mobile Brokerage Review
Score: 56% Score: 24%
Rank: 11th Rank: 11th
12 Firms Reviewed 11 Firms Reviewed
ONLINE PLATFORM REVIEW:

Desjardins Online Brokerage boasts a wide array of platforms for all levels of investors and traders while its overall Surviscor ranking does not always reflect the overall strength of the organization. The Surviscor reviews focus on the Disnat Classic site where Desjardins Online Brokerage earned 1 sub-category honour in 2018. The Disnat Direct platforms continue to service the Trader segment.

Inital Experience
 Below Average
Service Experience
 Average
Mobile Experience
 Below Average
User Experience
 Below Average
Account Experience
 Below Average
Market Analysis Experience
 Average
Transactional Experience
 Below Average
Investing & Planning Experience
 Average
Cost of Services
 Below Average
MOBILE PLATFORM REVIEW:
Inital Experience
 Below Average
User Experience
 Below Average
Account Experience
 Below Average
Market Analaysis Experience
 Below Average
Transactional Experience
 Below Average
Mobile Resources
 Below Average
BEST ONLINE FEATURES
  • Wide array of customer seminars
  • Aggressive options commission structure
  • Strong research
BEST MOBILE FEATURES
  • Basic content
MISSING the MARK
  • Account opening process could be more streamlined
  • Secure site website resources could be improved
MISSING the MARK
  • Many Online reliances
  • Limited supporting resources

#1 Online Brokerage Firm for Service - 2015 Surviscor Online Discount Brokerage Review

#1 Online Brokerage Firm for Options Commission - 2015 Surviscor Online Discount Brokerage Review

2015 Surviscor Online Discount Award of Excellence – Research and Fundemental Analysis

2015 Surviscor Online Discount Award of Excellence –Service Level

2009/2010/2011/2012/2014 : Highest in Investor Satisfaction with Discount Brokerage Fir


  • THE FIGHT AGAINST HOPE IN THE MARKET

    DESJARDINS ONLINE BROKERAGE

    By Charles K. Langford - Monday December 14, 2015

     


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Current Rank 1
Overall Score (%) 99
Current Service Rating (%) 85
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Current Rank 3
Overall Score (%) 71
Current Service Rating (%) 85
Overview:
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Latest Ranking Report:
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