|Online Experience Signal||Customer Service Signal||Mobile Experience Signal|
Good: < 12 hours
Below Average Firm
Disnat, a pioneer among discount brokers in Canada, is the online brokerage division of Desjardins Securities ("Valeurs mobilières Desjardins"), which is the brokerage division of the Desjardins Group.
Desjardins Online Brokerage has introduced several new features over the past year:
- The Broker@ge 18-30 for young investors wishing to invest in the markets while enjoying exclusive training and benefits.
- The new Disnat Classic trading platform, which now allows more scalable features such as adaptive display on all screens, a sleek style, clear and practical overviews and easily accessible trade buttons.
- New Disnat mobile application: This intuitive tool allows users to buy and sell stocks and options and give an easy 24/7 access to your accounts, orders, watch list, market data and Disnat GPS notifications.
- Extended hour trading on American exchanges
- Conditional orders
|2017 Online Brokerage Review||2017 Mobile Brokerage Review|
|12 Firms Reviewed||11 Firms Reviewed|
Desjardins Online Brokerage (formerly Disnat) launched a new website in 2016 which is well-designed and provides customers with a very good customer experience. Desjardins Online Brokerage boasts a wide array of platforms for all levels of investors and traders while its overall Surviscor ranking doesn't always reflect the overall strength of the organization. The Surviscor reviews focus on the Disnat Classic site where Desjardins Online Brokerage earned 3 sub-category honours. The Disnat Direct platforms continue to service the Trader segment.
#1 Online Brokerage Firm for Service - 2015 Surviscor Online Discount Brokerage Review
#1 Online Brokerage Firm for Options Commission - 2015 Surviscor Online Discount Brokerage Review
2015 Surviscor Online Discount Award of Excellence – Research and Fundemental Analysis
2015 Surviscor Online Discount Award of Excellence –Service Level
2009/2010/2011/2012/2014 : Highest in Investor Satisfaction with Discount Brokerage Fir