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Best Firm

Outstanding: < 2 hours

Top-Tier Firm

Company Overview

Known for its award-winning trading platform and world-class customer service, Qtrade Investor is consistently ranked one of Canada’s top online investment brokerages. Qtrade Investor gives users online or mobile access to a wide range of investments, accounts and transaction types, all at competitive prices, along with free educational resources and trading tools—making it a trusted choice for both first-time traders and seasoned investors alike. 

What's New

Qtrade Investor earned first place in Surviscor’s 2016 Canadian Online Discount Brokerage Review. Qtrade recently expanded its list of commission-free ETFs from 60 to 100. ECN fees have been eliminated from its low $8.75 stock-trade commission. And clients love Qtrade’s new home dashboard, which provides a simple view of their entire portfolio, tracks their balances over time, and shows their TFSA and RRSP contributions year-to-date.


2017 Online Brokerage Review 2017 Mobile Brokerage Review
Score: 90% Score: 61%
Rank: 1st Rank: 3rd
12 Firms Reviewed 11 Firms Reviewed
Surviscor Assessment:
Website Design
 A-
Account Services
 A
Market Information
 A
Transaction Process
 A
Website Resources
 A-
Commissions
 C+
Service Level Assessment
 A+
Mobile Accessibility
 A-
Surviscor Assessment:
iPhone Grade
 B-
iPad Grade
 B-
Android Smartphone Grade
 B-
Android Tablet Grade
 B-
Online Highlights

Qtrade Investor is the best Surviscor ranked online brokerage services in Canada and is consistenly recognized by the Canadian Investment Awards as one of the top online brokerage firms in Canada. Qtrade Investor remained a top Online Brokerage Firm in Canada earning 3 category awards along with a 10 sub-category honours in the 2017 review.

  • Strong account opening process
  • Un-matched service levels
  • Strong market data
  • Easy to use and informational transaction screens
  • Strong website resources
Mobile Highlights
  • Summary dashboard
  • Strong market data
  • Customized trading defaults
Drawbacks
  • Lack of public site resources
Drawbacks
  • Pre-login information
  • Limited supporting resources

First place: Surviscor's 2017 and  2016 Canadian Online Discount Brokerage Review

First place: The Globe and Mail, 2016 ranking of online brokers

Best overall independent broker, 2016 MoneySense Best Online Brokerage Review

First place: Surviscor 2015 Service Level Assessment program

Second place: The Globe and Mail, 2015 ranking of online brokers


  • Beginner's Guide to Investing Online

    Managing your own investments online is simple, convenient and affordable.

    This guide explains the basics and shows you how to get started.

  • Guide to Margin Trading

    Margin trading means trading using borrowed money. It’s a strategy
    used by both professional and self-directed investors.This short guide
    aims to introduce you to the basic concepts and get you started.

  • Guide to TFSA Investing

    The Tax-Free Savings Account (TFSA) is a useful and flexible
    account that should be part of every Canadian’s investment
    strategy. This short guide will introduce you to the advantages of TFSAs, show you how they compare with RRSPs, and provide ideas for getting started with your own self-directed TFSA portfolio.

  • Guide to Getting Started with Stock Trading

    A beginner’s guide to building a stock portfolio.


Transfer $10,000 or more by December 31, 2016 and Qtrade will reimburse your transfer-out fees up to $150 per account.

Learn more.


Client Contacts:

Phone: 604.605.4199 or toll-free 1.877.787.2330

Email: info@qtrade.ca (please include name and phone number in email)


 

Service Hours:

Monday to Friday 5:30 am to 5:00 pm PST

Office Location:

Visit: One Bentall Centre, 505 Burrard Street, Vancouver, BC




Current Rank 1
Overall Score (%) 99
Current Service Rating (%) 85
Overview:
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Current Rank 3
Overall Score (%) 71
Current Service Rating (%) 85
Overview:
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Latest Ranking Report:
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