TD Canada Trust Review

OVERALL EXPERIENCE

Rank: 5

Note: The result is updated as new results become available.

e-SERVICE EXPECTATION

Hours to Respond: No Service

Note: The result reflects a company's performance through its available non-phone, non-social e-method provided.

  What We Like

  • Pre-login online-based resources
  • Mobile platform stock market quotes
  • Digital navigational designs
  • Account information experience
  • Mobile-based reward management

  What We Do Not Like

  • Pre-login social media and phone contact only
  • Money transfers process
  • Account notifications
  • Non-competitive bank account rates and fees
  • Non-competitive mortgage, GIC and TFSA rates

Snapshot of Overall Experience


DESKTOP EXPERIENCE

Rank: 5


Becoming a Customer
Account Documentation
Funds Transfers

MOBILE EXPERIENCE

Rank: 2


Account Management
Account Notifications
Tools and Calculators

SERVICE EXPERIENCE

Rank: 12


New Customer Desktop Resources
New Customer Mobile Resources
NO NON-SOCIAL SERVICE - Fridays

FEES EXPERIENCE

Rank: 17


Unlimited Transactions
Savings Accounts
TFSA Interest

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