PC Financial Review

OVERALL EXPERIENCE

Rank: Not Rated

e-SERVICE EXPECTATION

Hours to Respond: Not Rated

  What We Like

  • Digital card management
  • Earn points sharing with friends
  • Easy account opening

  What We Do Not Like

  • Basic and limited digital platforms
  • Lack of account information depth
  • Transactional experiences
  • Can’t use DEBIT card at non-Mastercard vendors
  • No GICs, Mortgages or Chequing accounts

The Pillars of an Overall Experience


DESKTOP EXPERIENCE

Rank: 22

Public Site Resources
Product Availability
Account Management
Interac Money Transfers
Tools and Calculators

MOBILE EXPERIENCE

Rank: Not Rated

NOT RATED - Opening an Account
NOT RATED - Product Availability
NOT RATED - Account Management
NOT RATED - Fund Transfers
NOT RATED - Account Services

SERVICE EXPERIENCE

Rank: 30

NOT RATED - Mondays
NOT RATED - Tuesdays
NOT RATED - Wednesdays
NOT RATED - Thursdays
NOT RATED - Fridays

FEES EXPERIENCE

Rank: 18

Chequing Accounts - Unlimited
Savings Accounts - Interest
TFSA Interest
GICs - Long-term Rates
Fixed Closed Mortgage Rates

Explore Another Consumer Banking Firm

Review another Consumer Banking firm's Strengths and Weaknesses.

CONSUMER BANKING REVIEWS