Coast Capital Savings Review
OVERALL EXPERIENCE
Rank: 4
SERVICE EXPECTATION
Hours to Respond: 61
What We Like
- #1 Credit Union - Mobile Banking Experience
- #2 Credit Union - Online Banking Experience
- Ability to set favourite transactions
- Money manager account analysis
- Debit card management
What We Do Not Like
- Poor non-customer 46-hour service responsiveness
- Online account services
- Digital platforms navigational structures
- Non-competitive TFSA interest
The Pillars of an Overall Experience
DESKTOP EXPERIENCE
Rank: 9
MOBILE EXPERIENCE
Rank: 6
SERVICE EXPERIENCE
Rank: 10
FEES EXPERIENCE
Rank: 8
