BlueShore Financial Review

OVERALL EXPERIENCE

Rank: 21

Note: The result is updated as new results become available.

e-SERVICE EXPECTATION

Hours to Respond: 103

Note: The result reflects a company's performance through its available non-phone, non-social e-method provided.

  What We Like

  • Average educational resources

  What We Do Not Like

  • Non-customer 103-hour service responsiveness
  • Seldom see real platform changes
  • Transactional experiences
  • Limited account information
  • Non-competitive mortgage and GIC rates

Snapshot of Overall Experience


DESKTOP EXPERIENCE

Rank: 17


Becoming a Customer
Account Documentation
Account Services

MOBILE EXPERIENCE

Rank: 19


Initial Experience
Account Management
Account Notifications

SERVICE EXPERIENCE

Rank: 21


New Customer Interactions
Average Response Time
Thursdays

FEES EXPERIENCE

Rank: 12


Savings Accounts
TFSA Interest
GIC/Term Deposits Rates

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