Surviscor Assessment and Results

RBC Direct Investing
Surviscor Assessment and Review

EXPERIENCE Scores and Rankings

DIGITAL EXPERIENCE

Rank: 4

ONLINE EXPERIENCE

Rank: 6

MOBILE EXPERIENCE

Rank: 9

SERVICE EXPERIENCE

Rank: 3

SERVICE EXPECTATION

Hours to Respond: 35

FEES EXPECTATION

Rank: 9

What We Think of Firm Experiences

  What We Like

  • Free level II quotes
  • Magazine education section
  • Market information

  What We Do Not Like

  • Older design
  • ETF commissions
  • Account notifications

Sub-Category Experience Scores

Online Experience

Public Site Resources
Navigational Design
Account Notifications
Market Information
Educational Resources

Mobile Experience

Opening an Account
Navigational Design
Account Management
Market Information
Market Notifications

Service Experience

Mondays
Tuesdays
Wednesdays
Thursdays
Fridays

Commissions Experience

Equities - Account Size
Equities - Monthly Trades
Options - Account Size
Options - Monthly Trades
Exchange Traded Funds (ETFs)

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