Surviscor Assessment and Results

Questrade
Surviscor Assessment and Review


Questrade

EXPERIENCE Scores and Rankings

DIGITAL EXPERIENCE

Rank: 2

ONLINE EXPERIENCE

Rank: 5

MOBILE EXPERIENCE

Rank: 1

SERVICE EXPERIENCE

Rank: 2

SERVICE EXPECTATION

Hours to Respond: 3

FEES EXPECTATION

Rank: 11

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What We Think of Firm Experiences

  What We Like

  • Progressive designs
  • Chat capabilities
  • Multi-leg options

  What We Do Not Like

  • ECN fees
  • ETF commissions on sell orders
  • Some navigational confusion

Sub-Category Experience Scores

Online Experience

Public Site Resources
Navigational Design
Account Notifications
Market Information
Educational Resources

Mobile Experience

Opening an Account
Navigational Design
Account Management
Market Information
Market Notifications

Service Experience

Mondays
Tuesdays
Wednesdays
Thursdays
Fridays

Commissions Experience

Equities - Account Size
Equities - Monthly Trades
Options - Account Size
Options - Monthly Trades
Exchange Traded Funds (ETFs)

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