Laurentian Bank Discount Brokerage Review

OVERALL EXPERIENCE

Rank: 12

Note: The result is updated as new results become available.

e-SERVICE EXPECTATION

Hours to Respond: 70

Note: The result reflects a company's performance through its available non-phone, non-social e-method provided.

  What We Like

  • Nothing positive to mention

  What We Do Not Like

  • Corporate brass has ignored business for 20 years
  • Desktop platform continuously ranked at the bottom
  • No commitment to a mobile-based platform

Snapshot of Overall Experience


DESKTOP EXPERIENCE

Rank: Not Rated


NOT RATED - Product Availability
NOT RATED - Account Management
NOT RATED - Research & Fundamental Analysis

MOBILE EXPERIENCE

Rank: Not Rated


NOT RATED - Opening an Account
NOT RATED - Navigational Design
NOT RATED - Market Notifications

SERVICE EXPERIENCE

Rank: 15


Customer Interaction Resources
Average Response Time
Fridays

FEES EXPERIENCE

Rank: 14


Stock Commissions
Options Commissions
ETF Commissions

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