Laurentian Bank Discount Brokerage Review

OVERALL EXPERIENCE

Rank: 15

e-SERVICE EXPECTATION

Hours to Respond: 22

  What We Like

  • Nothing positive to mention

  What We Do Not Like

  • Corporate brass has ignored business for 20 years
  • Desktop platform continuously ranked at the bottom
  • No commitment to a mobile-based platform

The Pillars of an Overall Experience


DESKTOP EXPERIENCE

Rank: Not Rated

NOT RATED - Service Availability
NOT RATED - Product Availability
NOT RATED - Account Management
NOT RATED - Research & Fundamental Analysis
NOT RATED - Educational Resources

MOBILE EXPERIENCE

Rank: Not Rated

NOT RATED - Opening an Account
NOT RATED - Navigational Design
NOT RATED - Account Management
NOT RATED - Market Information
NOT RATED - Market Notifications

SERVICE EXPERIENCE

Rank: 8

Mondays
Tuesdays
Wednesdays
Thursdays
Fridays

FEES EXPERIENCE

Rank: 15

Stock Commissions
Options Commissions
ETF Commissions
Account Interest
Account Fees

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