Surviscor Assessment and Results

Laurentian Bank Discount Brokerage
Surviscor Assessment and Review

EXPERIENCE Scores and Rankings

DIGITAL EXPERIENCE

Rank: Not Rated

ONLINE EXPERIENCE

Rank: Not Rated

MOBILE EXPERIENCE

Rank: Not Rated

SERVICE EXPERIENCE

Rank: 13

SERVICE EXPECTATION

Hours to Respond: 91

FEES EXPECTATION

Rank: Not Rated

What We Think of Firm Experiences

  What We Like

  • No positive features

  What We Do Not Like

  • Poor service levels
  • Unresponsive management team
  • Online platform

Sub-Category Experience Scores

Online Experience

Public Site Resources
Navigational Design
Account Notifications
Market Information
Educational Resources

Mobile Experience

NOT RATED - Opening an Account
NOT RATED - Navigational Design
NOT RATED - Account Management
NOT RATED - Market Information
NOT RATED - Market Notifications

Service Experience

Mondays
Tuesdays
Wednesdays
Thursdays
Fridays

Commissions Experience

Equities - Account Size
Equities - Monthly Trades
Options - Account Size
Options - Monthly Trades
Exchange Traded Funds (ETFs)

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