Interactive Brokers Review

OVERALL EXPERIENCE

Rank: 10

e-SERVICE EXPECTATION

Hours to Respond: 11

  What We Like

  • Seamless online to mobile experience
  • Alternative product availability
  • Availability of multi-currency accounts
  • Ability to trade globally

  What We Do Not Like

  • Mobilized platform requires an upgrade
  • Platforms are designed for professionals
  • Stock commission high for average investor
  • Platforms are not designed for a typical investor
  • US-centric wording and messaging

The Pillars of an Overall Experience


DESKTOP EXPERIENCE

Rank: Not Rated

NOT RATED - Service Availability
NOT RATED - Product Availability
NOT RATED - Account Management
NOT RATED - Research & Fundamental Analysis
NOT RATED - Educational Resources

MOBILE EXPERIENCE

Rank: Not Rated

NOT RATED - Opening an Account
NOT RATED - Navigational Design
NOT RATED - Account Management
NOT RATED - Market Information
NOT RATED - Market Notifications

SERVICE EXPERIENCE

Rank: 4

Mondays
Tuesdays
Wednesdays
Thursdays
Fridays

FEES EXPERIENCE

Rank: 14

Stock Commissions
Options Commissions
ETF Commissions
Account Interest
Account Fees

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