Desjardins Online Brokerage Review
OVERALL EXPERIENCE
Rank: 2
Note: The result is updated as new results become available.
e-SERVICE EXPECTATION
Hours to Respond: 65
Note: The result reflects a company's performance through its available non-phone, non-social e-method provided.
What We Like
- Competitive commissions and fees
- Mobile: Maximum use of funds on transactions
- Strong investment research services
- Platforms cater to both investors and traders
What We Do Not Like
- Basic account information experiences
- Basic navigational experiences
- Non-customer service responsiveness
- Platforms could use design upgrades
Snapshot of Overall Experience
DESKTOP EXPERIENCE
Rank: 9
MOBILE EXPERIENCE
Rank: 5
SERVICE EXPERIENCE
Rank: 11
FEES EXPERIENCE
Rank: 2
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