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Desjardins Online Brokerage Review
OVERALL EXPERIENCE
Rank: 2
e-SERVICE EXPECTATION
Hours to Respond: 38
  What We Like
Competitive commissions and fees
Extended hours trading on platforms
Mobile: Maximum use of funds on transactions
Strong investment research services
Platforms cater to both investors and traders
  What We Do Not Like
Basic account information experiences
Basic navigational experiences
Platforms could use design upgrades
The Pillars of an Overall Experience
DESKTOP EXPERIENCE
Rank: 9
Service Availability
Product Availability
Account Management
Research & Fundamental Analysis
Educational Resources
MOBILE EXPERIENCE
Rank: 8
Opening an Account
Navigational Design
Account Management
Market Information
Market Notifications
SERVICE EXPERIENCE
Rank: 10
Mondays
Tuesdays
Wednesdays
Thursdays
Fridays
FEES EXPERIENCE
Rank: 1
Stock Commissions
Options Commissions
ETF Commissions
Account Interest
Account Fees
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