CIBC Investor's Edge Review

OVERALL EXPERIENCE

Rank: 5

Note: The result is updated as new results become available.

e-SERVICE EXPECTATION

Hours to Respond: 13

Note: The result reflects a company's performance through its available non-phone, non-social e-method provided.

  What We Like

  • Mobile-based account services
  • Competitive investor stock commissions
  • $0 commissions for 25 years and younger
  • Good array of market activity notifications

  What We Do Not Like

  • Mobile platform requires more features
  • Average to below-average account information
  • Desktop platform is not robust enough
  • Below-average transactional experiences

Snapshot of Overall Experience


DESKTOP EXPERIENCE

Rank: 7


Onboarding Experience
Account Notifications
Market Information

MOBILE EXPERIENCE

Rank: 4


Relationship Resources
Market Information
Market Notifications

SERVICE EXPERIENCE

Rank: 4


Mondays
Tuesdays
Service Standards

FEES EXPERIENCE

Rank: 5


Options Commissions
ETF Commissions
0-4 Trades Per Month
Questrade

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