CI Direct Trading Review
OVERALL EXPERIENCE
Rank: 10
SERVICE EXPECTATION
Hours to Respond: 27
What We Like
- Decent account opening process
- Good account management e-resources
- No password to place trades
What We Do Not Like
- Brand name is confusing amongst Online Brokers
- Slogan of Convenient and User-friendly
- Reduced functionality since CI takeover
- New mobile platform
- Old site within new site
The Pillars of an Overall Experience
DESKTOP EXPERIENCE
Rank: 8
MOBILE EXPERIENCE
Rank: 9
SERVICE EXPERIENCE
Rank: 9
FEES EXPERIENCE
Rank: 7
