CI Direct Trading


Surviscor Assessment and Review
CI Direct Trading

EXPERIENCE Scores and Rankings

DIGITAL EXPERIENCE

Rank: 11

ONLINE EXPERIENCE

Rank: 7

MOBILE EXPERIENCE

Rank: 9

SERVICE EXPERIENCE

Rank: 15

SERVICE EXPECTATION

Hours to Respond: 90

FEES EXPECTATION

Rank: 12

What We Think of Firm Experiences

  What We Like

  • Account opening process
  • Account management resources

  What We Do Not Like

  • Poor service levels
  • New mobile platform
  • Old site within new site

Sub-Category Experience Scores

Online Experience

Public Site Resources
Navigational Design
Account Notifications
Market Information
Educational Resources

Mobile Experience

Opening an Account
Navigational Design
Account Management
Market Information
Market Notifications

Service Experience

Mondays
Tuesdays
Wednesdays
Thursdays
Fridays

Cost of Fees Experience

Stock Commissions
Options Commissions
ETF Commissions
Account Interest
Account Fees

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