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The Experiences at a Glance
OVERALL EXPERIENCE
Rank: 10
ONLINE PLATFORM
Rank: 7
MOBILE EXPERIENCE
Rank: 9
SERVICE EXPERIENCE
Rank: 13
SERVICE EXPECTATION
Hours to Respond: 58
FEES EXPERIENCE
Rank: 7
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  What We Like
Account opening process
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  What We Do Not Like
Reduced functionality with new brand
New mobile platform
Old site within new site
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