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DEC2019

2019 Canadian Online Brokerage Review

Canadian Online Brokerage

Surviscor's most popular scorCard™ review, in its 14th year, will take place in the fall of 2019. The Discount self-directed Brokerage scorCard™ is the most comprehensive online brokerage analysis in North America reviewing over 4000 features and functionality criteria questions.

Submission Deadline: October 31st, 2019

JAN2020

2019 Canadian Digital Brokerage Award

Canadian Digital Self-Directed Brokerage Experience

Surviscor's will introduce its newest Brokerage review in January 2020 that will consolidate data from the individual self-directed brokerage scorCard™ reviews to detrmine the best firms in the digital self-directed brokerage industry in terms of cost of services, service levels, online experience and mobile experience.

No Submissions

JAN2020

2019 Canadian Digital Banking Award

Canadian Digital Banking Experience

Surviscor's will introduce its newest Banking review in January 2020 that will consolidate data from the individual banking scorCard™ reviews to detrmine the best firms in the Canadian digital banking industry in terms of cost of services, service levels, online experience and mobile experience.

No Submissions

FEB2020

2019 Canadian Customer Service Rankings

Canadian Discount Brokerage Industry

Canadian Banking Industry

Surviscor's longest standing review will be announced in early February 2020. The annual State of Service Level Efficiency report is a comprehensive annual review based upon the annual 12-month year-end customer contact records accumulated by Surviscor.

TBD2020

2020 MoneySense Best Online Brokerages Review

Canadian Online Brokerage

The MoneySense Best Online Brokerage Firms review is returning in 2020, renewing the Surviscor and MoneySense partnership that was established in 2014.

Submission Deadline: April 1, 2020

MAY2020

2020 Canadian Mobile Banking Review

Canadian Mobile Banking

The Canadian Mobile Banking Review returns in 2020. The review will use Surviscor's proprietary scorCard™ methodology to establish a 'user experience' score for each firm based on different device interactions. The scorCard™ reviews over 350 individual crieria over 2700 individual questions per device.

Submission Deadline: April 30, 2020

JUL2020

2020 Canadian Online Banking Review

Canadian Online Banking

The Canadian Online Banking Review had its strongest showing in 2019. The 2020 review will look a minimum 23 of the premier online banking firms in Canada including registered banks and top credit unions.

Submission Deadline: May 31, 2020

OCT2020

2020 Canadian Mobile Brokerage Review

Canadian Mobile Brokerage

The fifth edition Canadian Mobile Brokerage Review will use Surviscor's proprietary scorCard™ methodology to determine a 'user experience' for each firm.

Submission Deadline: September 30, 2020



Current Rank 1
Overall Score (%) 99
Current Service Rating (%) 85
Overview:
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Latest Ranking Report:
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Current Rank 3
Overall Score (%) 71
Current Service Rating (%) 85
Overview:
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Latest Ranking Report:
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