Canadian Mobile Banking Analysis
Surviscor's Mobile Banking scorCard™ measures mobile features and functionality using multiple industry devices to generate competitive rankings. The Canadian analysis increased to 17 firms in 2017, including leading banks and credit unions.
The main categories of review are:
- Getting Connected
- Mobile Usability
- Account Support
- Mobile Transactions
- Mobile Resources
The scheduled release of the next Mobile Banking scorCard™ is:
- Spring 2018
CIBC provides the best overall mobile banking services in Canada as determined in the 2017 Surviscor Canadian Mobile Banking scorCard™, a comprehensive, objective annual assessment of mobile features and functionality at major Canadian banking institutions. Five new firms were added in 2017. National Bank of Canada, a past winner moved into second while Scotiabank slipped into third.
CLICK HERE to WATCH the TV Interview on the Business News Network - BNN.
If you are questioning our rankings or perhaps your own current choices or if you would like to CREATE YOUR OWN RANKINGS using your OWN preferences, visit the Do-IT-Yourself Zone and let our scorCHOICE tool do the rest.
|2||National Bank of Canada||88%|
|7||RBC Royal Bank||62%|
|8||Coast Capital Savings||58%|
|9||Meridian Credit Union||56%|
|11||TD Canada Trust||50%|
|15||BMO Bank of Montreal||46%|