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Digital Brokerage Review

Canadian Digital Brokerage Analysis

Surviscor introduced its first inaugural Digital Brokerage scorCard™ in March 2020. The Digital Brokerage scorCard™ review is Surviscor's all-encompassing review, providing Canadian self-directed Investors and Traders with a comprehensive evaluation of the complete self-directed brokerage digital experience.

The main categories reviewed are:

  • Online Experience
  • Mobile Experience
  • Service Experience
  • Cost of Services

Qtrade Investor provides the best complete self-directed digital brokerage experience in Canada according to Surviscor. Questrade finished in second place while TD Direct Investing rounded up the top 3. The complete rankings are:

2020 Rankings

1 Qtrade Investor 91%
2 Questrade 85%
3 TD Direct Investing 73%
4 RBC Direct Investing 71%
5 Desjardins Online Brokerage 63%
6 National Bank Direct Brokerage 61%
8 BMO InvestorLine 60%
7 CIBC Investor's Edge 60%
9 HSBC InvestDirect 58%
10 Scotia iTRADE 57%
11 Virtual Brokers 50%

If you are questioning our rankings or perhaps your own current choices or if you would like to CREATE YOUR OWN RANKINGS using your OWN preferences, visit the Do-It-Yourself Zone and let our scorCHOICE tool do the rest.

Who is YOUR #1?

The scheduled release of the 2nd Annual Digital Brokerage scorCard™ is:

  • February 2021



Current Rank 1
Overall Score (%) 99
Current Service Rating (%) 85
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Current Rank 3
Overall Score (%) 71
Current Service Rating (%) 85
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