Interactive Brokers provides the best overall mobile brokerage experience in Canada according to Surviscor's 2018 Mobile Brokerage scorCard Review. Questrade remained in second place while the 2017 top-ranked firm BMO InvstorLine rounded up the top three.

Click WATCH to view BNN Bloomberg's The Open’s co-hosts Amber Kanwar and Jon Erlichman discuss Surviscor's 2018 Mobile Brokerage Experience rankings with BNN Bloomberg's Personal Investor Dale Jackson.

CLICK on any firm to view its overall Review page

1	Interactive Brokers	94%
2	Questrade	64%
3	BMO InvestorLine	57%
4	Qtrade Investor	48%
5	Scotia iTRADE	43%
6	TD Direct Investing	42%
7	RBC Direct Investing	35%
8	National Bank Direct Brokerage	31%
9	Virtual Brokers	30%
10	CIBC Investor's Edge	26%
11	Desjardins Online Brokerage	24%

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For the 7th straight year, MoneySense and Surviscor partnered to produce MoneySense's Canada's Best Canadian Online Brokerages review based on Surviscor's industry leading Canadian digital self-directed brokerage features, functionality and service data to support the conclusions.

CLICK on any firm for more detailed Surviscor analysis or on LEARN ABOUT ALL FIRMS if you would like to see any other brokerage firm review, or any Canadian bankiing firms.

The 2019 MoneySense winners are:

Top 3 OVERALL FIRMS

1.Questrade

2.Qtrade Investor

3.TD Direct Investing

Best Overall Fees

1.Interactive Brokers

2.Questrade

Best User Experience (UX)

1.Qtrade Investor

T2.BMO InvestorLine

T2.Questrade

Best for trading ETFs

1.National Bank Direct Brokerage

2.Qtrade Investor

Best Market Data

1.TD Direct Investing

2.Qtrade Investor

Best Mobile Accessibility

1.Interactive Brokers

2.Questrade

Best Initial Impression

1.Questrade

2.TD Direct Investing

Best Customer Service*

1.Questrade

T2.Qtrade Investor

T2.RBC Direct Investing

*Primarily based on Surviscor's Service Level Assessment program that reviewed over 150 anonymous emails over the past month. Individual firm results can be found by choosing the firm from any Surviscor company page.

Digital release date: June 20, 2019

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Interactive COMPARISON GRID

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Scotiabank provides the best mobile banking experience in Canada as determined in the 2018 Surviscor Canadian Mobile Banking scorCard™, a comprehensive, objective annual assessment of mobile experiences at major Canadian banking institutions. Four new firms were added in 2018. CIBC, last year's winner, dropped to 2nd, while past winner National Bank dropped to 3rd.

CLICK HERE to WATCH the 2018 TV Announcement on BNN Bloomberg 

CLICK on any firm to view its overall Review page

1	Scotiabank	88.5%
2	CIBC	84.6%
3	National Bank of Canada	78.7%
4	Desjardins	69.1%
5	RBC Royal Bank	69%
6	Tangerine	66.9%
7	Conexus Credit Union	62.2%
8	Simplii Financial	60.3%
9	BMO Bank of Montreal	59.1%
10	Coast Capital Savings	57.3%
11	ATB Financial	55.7%
12	Meridian Credit Union	55.1%
13	Alterna Bank	54.1%
14	Vancity	52.3%
15	TD Canada Trust	51.9%
16	BlueShore Financial	49.2%
17	Manulife Bank of Canada	47.3%
18	Alterna Savings	47.1%
19	EQ Bank	46.5%
20	Motive Financial	43.9%
21	HSBC	30.3%

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Assiniboine Credit Union is the the leader in customer service amongst Canadian banking firms, as measured by the 2018 Surviscor Service Level Assessment review. The review, now in its 14th year, analyzed 156 service interactions per firm and over 4,500 industry enquiries in 2018. Credit unions and independents stole the show without a major bank hitting the list until 12th place.

CLICK on any firm to view its overall Review page

1	Assiniboine Credit Union	93%
2	Coast Capital Savings	86%
3	Servus Credit Union	84%
4	Affinity Credit Union	84%
5	Alterna Savings	76%
6	Conexus Credit Union	75%
7	Meridian Credit Union	75%
8	HSBC	71%
9	First Calgary Financial	65%
10	Vancity	63%
11	ICICI Bank	54%
12	BlueShore Financial	54%
13	Envision Financial	53%
14	Meridian Credit Union	51%
15	National Bank of Canada	51%
16	RBC Royal Bank	44%
17	Alterna Bank	41%
18	ATB Financial	40%
19	Steinbach Credit Union	31%
20	BMO Bank of Montreal	28%
21	EQ Bank	26%
22	Manulife Bank of Canada	21%
23	Pace Credit Union	21%
24	Laurentian Bank of Canada	16%
25	TD Canada Trust	16%
26	Tangerine	13%
27	Desjardins	10%

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