RBC Direct Investing
Surviscor Rating:TOP-TIER Online Brokerage Firm
Surviscor Rankings:Winter 2010 Review
#5 - Investor Profile - 56.49
2009 CER Review
#9 in Email Responsiveness
Summer 2009 Review
#4 - Investor Site - 55.59
Surviscor Commentary:RBC Direct Investing continues to advance in the reviews. It is clear that the management direction is looking upwards as tools and increased data lead the array of changes. The introduction of a social media tool is the first of its kind in the Canadian space. The banking integration provides the user with one of the best banking/brokerage relationship in terms of seemlessness and clarity. RBCDI introduced consolidated, end of day trade commissions in the past few months. All in all, RBCID is poised for increased improvements to its offerings.
Customer Email Responsiveness (CER):
|
Period |
Score (Out of 100%) |
Rank |
| 2009 Rollup |
39% |
9 |
| Q4 2009 |
29% |
12 |
| Q3 2009 |
47% |
9 |
| Q2 2009 |
36% |
12 |
| Q1 2009 |
41% |
10 |