|Online Experience Signal||Customer Service Signal||Mobile Experience Signal|
Very Good: < 8 hours
Disnat, a pioneer among discount brokers in Canada, is the online brokerage division of Desjardins Securities ("Valeurs mobilières Desjardins"), which is the brokerage division of the Desjardins Group.
Desjardins Online Brokerage has introduced several new features over the past year:
- The Broker@ge 18-30 for young investors wishing to invest in the markets while enjoying exclusive training and benefits.
- The new Disnat Classic trading platform, which now allows more scalable features such as adaptive display on all screens, a sleek style, clear and practical overviews and easily accessible trade buttons. The mobile application will also be launched in 2016.
- Extended hour trading on American exchanges
- Conditional orders
|2016 Online Brokerage Review||2015 Mobile Brokerage Review|
|13 Firms Reviewed||11 Firms Reviewed|
Desjardins Online Brokerage (formerly Disnat) launched a new website in 2016 which is well-designed and provides customers with a very good customer experience. Desjardins Online Brokerage boasts a wide array of platforms for all levels of investors and traders while its overall Surviscor ranking doesn't always reflect the overall strength of the organization. The Surviscor reviews focus on the Disnat Classic site where Desjardins Online Brokerage earned 3 sub-category honours. The Disnat Direct platforms continue to service the Trader segment.
#1 Online Brokerage Firm for Service - 2015 Surviscor Online Discount Brokerage Review
#1 Online Brokerage Firm for Options Commission - 2015 Surviscor Online Discount Brokerage Review
2015 Surviscor Online Discount Award of Excellence – Research and Fundemental Analysis
2015 Surviscor Online Discount Award of Excellence –Service Level
2009/2010/2011/2012/2014 : Highest in Investor Satisfaction with Discount Brokerage Fir