View 2011 Results
Surviscor is pleased to announce the introduction of the inaugural Online Banking scorCard™ in January 2009 through a new partnership with CorbinPartners Inc., a leading business intelligence provider and a gold-seal member of the Marketing Research and Intelligence Association (MRIA). This Online Banking scorCard will measure online features and functionality of both the visitor and secure banking websites to generate competitive rankings. All firms must have both a public, non-secure online site as well as a transactional, secure client site.
The main categories of review are:
- Getting Started
- Website Design
- Customer Support
- Website Transactions
- Service Rates and Fees
The scheduled release of the 2012 scorCards™ are: